
State Farm® Insurance Agent Melissa Snively
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Monica Kane
October 18, 2025
"Always available and always so helpful! The best customer service experience consistently!"
"Thank you so much, Monica! We are very glad you have a consistently great customer service experience from our State Farm office and appreciate the opportunity to assist you with your insurance!"
Jenny Castro
October 16, 2025
"Liliana de state farm, es una agente de seguros muy amable, cortez y profesional, me ayudó bastante con el seguro de mi vehiculo, respondió a todas mis preguntas con minuciosidad y detalle."
"Gracias, Jenny, por tus amables palabras sobre Liliana. Nos alegra saber que te brindó la atención y el servicio detallado que esperabas. Siempre estamos aquí para ayudarte con tus necesidades de seguro."
Yasmany Santiesteban
October 15, 2025
"Excelente equipo de trabajo."
James Laxton
October 14, 2025
"Just switched my homeowners and auto over to State Farm. Huge savings a great service from Siena!"
"Thank you for your kind words! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us! "
Matt Siekbert (Pack Animal Fitness)
October 13, 2025
"Annette is amazing. Everyone on the team is always super helpful and very quick to respond."
"Thank you for taking the time to share this about our agency and Team. We appreciate the opportunity to assist you with your insurance needs!"
Dennis Czark
October 8, 2025
"Siena made the process very easy....unbelievably fast and efficient. Amazing prices, I wish I could leave 10 stars!!!"
"Thank you, Dennis! We're glad to hear that Siena made the process easy and efficient for you. We appreciate your feedback and look forward to serving you again."
Julius Gabay
October 8, 2025
"Excellent service by the staff. I always come here for notary service. Recently assisted by Mariah. She was very helpful and professional."
"Thank you for your wonderful review! We're thrilled to hear you had a great experience with our customer service and that Mariah was able to assist you so well. We'll be sure to pass along your kind words!"
Cheresee Rehart
October 7, 2025
"Thank you Siena for helping me with my business policy. I am excited and relieved to know I have the proper coverage for my business. Siena was an absolute delight to work with and very knowledgeable. I would also like to think my business competitor who recommended me to State farm and Siena Hersh."
"Thank you, Cheresee, for your kind words and for choosing us for your business insurance needs. It's great to hear that Siena was able to assist you effectively and that you're satisfied with your coverage. We appreciate your business and the recommendation from your competitor. "
Kelly Hoobler
October 6, 2025
"I have been with State Farm for years and when my family and I moved to Florida, we found Melissa Snivelys office and have had a great experience with them. Siena Hersh is the one I always call because she always goes above and beyond to provide great customer service."
"Thank you, Kelly, for your kind words and for choosing us after your move to Florida. We're glad to hear that Siena has been able to assist you and your family so well. If you ever need anything else, feel free to reach out."
Sally Floyd
October 6, 2025
"Nicole was very helpful. She took her time and explained everything in detail."
"Thank you, Sally, for your kind words about Nicole. We're glad to hear she was able to assist you thoroughly. We appreciate your feedback and look forward to serving you again."
Yenifer Rosales
October 4, 2025
"Siena is the best, very helpful and always available to answer any questions. Highly recommended her for any insurance needs!"
"Thank you, Yenifer, for your kind words about Siena. We're glad to hear she has been helpful and available for your insurance needs. Your recommendation means a lot to us."
Saleem Rouf
October 4, 2025
"It was good experience, we all very satisfied with their kindness and services provided. User Isabella welcomed us and managed very well for our queries. Related to auto insurance and especially on notary services was very helpful . Team continue your good service."
"Thank you, Saleem, for your kind words and for taking the time to share your experience. I'm glad to hear that Isabella and the team were able to assist you effectively with your auto insurance and notary service needs. We appreciate your support and look forward to serving you again."
Michael Hopp
October 3, 2025
"Great customer service by Siena. Highly recommended"
"Thank you, Michael, for sharing your experience about Siena's customer service. We're glad to hear you had a positive experience with us. Your recommendation means a lot!"
Yasmin Saleem
October 3, 2025
"Very good service,we went for notarized Very good and sweet ladies...done our work by Isabella ... thank you so much"
"Thank you, Yasmin, for your kind words and for choosing us for your notarization needs. We're glad Isabella and the team could assist you. We appreciate your feedback!"
Nate Heath
October 2, 2025
"Friendly knowledgeable staff. They even have notary on site!"
"Thank you so much for the 5-star review! We’re so glad you found our team friendly and knowledgeable. It is our pleasure to have convenient, complimentary notary services on site. Please tell your friends, and let us know if there’s anything else we can do for you in the future. Thanks again! "
Gina Lamontagna
October 2, 2025
"If I can give this office a negative star I would. I've had this agent for over 10 years and the service of this office is ridiculous. Never once have I talked to or seen this agent and is always "unavailable" when needed. Unless you're paying her a good amount of money monthly/quarterly or however, don't expect to be treated and serviced like someone who is. The manager was an hour late to a phone call appointment to voice my concerns that I've been going back and forth with since the end of July. My last email I sent I copied Melissa herself on and her email was "address not found" Don't expect her to care either. I've had State Farm for 40 years and initiated the process to change agents."
"Thank you for sharing your feedback. I’m truly sorry to hear about your frustrations and the experience you’ve had. Your concerns are important to me, and I want you to know that I am available to assist you personally. You can reach me directly at Melissa.Snively.JRPE@statefarm.com, and I’m happy to meet with you to address any outstanding issues. I appreciate your long-standing loyalty to State Farm and would welcome the opportunity to make things right. However, if you decide to move forward with another agency, we sincerely wish you the very best. Thank you again for your feedback. We will use this as an opportunity to improve our customer care experience."
Derek Vannucci
October 1, 2025
"Great customer service, local and knowledgeable team. Accessible as well for all your notary needs. Thanks SF!"
"Thank you, Derek, for your kind words and for highlighting our team's dedication to customer service and accessibility. We're glad to be your local resource for insurance and notary needs. Your support means a lot to us!"
Jeanie Greco
September 28, 2025
"Siena is very thorough, knows her products, and offers multiple solutions to achieve goals."
"Thank you, Jeanie, for your feedback! It's great to hear that Siena was able to provide you with thorough service and multiple solutions. We appreciate your support and look forward to continuing to assist you with your insurance needs."
Steve Rodriguez
September 26, 2025
"My agent (Liliana DeLeon) is very professional and knowledgeable. She will not treat you as a customer but a if u were a family member. After reviewing my auto and home policies, she save me over $6,000/year. She also takes the time to keep in touch with u and ensure that your insurance needs are being met!"
"Thank you, Steve, for your thoughtful review. It's great to hear that Liliana has made such a positive impact on your insurance experience and savings. We're here to support you with any of your insurance needs. "
Julie Shuman
September 24, 2025
"Liliana was a pleasure to work with. Was able together our autos transferred and an additional policy that was needed. Thank you!!"
"Thank you, Julie, for your kind words about your experience with Liliana. We're glad she could assist you with your auto transfers and additional policy needs. We appreciate your feedback and look forward to serving you again."
Amy Fink
September 24, 2025
"Siena is amazing! Very knowledgeable."
"We appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
Destiny Calhoun
September 20, 2025
"She is very personable, Great customer service, very pleased ! She is amazing ❤️"
"Thank you, Destiny, for your kind words and for taking the time to leave such a positive review. We're glad to hear that you had a great experience with our customer service. If you ever need assistance in the future, don't hesitate to reach out."
Jonah West
September 19, 2025
"Lilian was amazing! She took care of everything I needed. Thank you Lilian!!!"
"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for your kind words and for allowing us to serve you!"
Bernardo Leyva Avellan
September 17, 2025
"Amazing help ! I thought it was gonna be super stressful, but it was not. I really appreciate how fast it was taken care of and corrected."
"Thank you! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
paulo santacruz
September 16, 2025
"“I have been a State Farm customer for over 10 years, and during that time, Liliana De Leon has been an outstanding agent. Whenever I’ve needed assistance, she has always been there to provide support and guidance.”"
"Thank you, Paulo, for your kind words and for being a loyal State Farm customer for over a decade. We're glad to hear that Liliana De Leon has been a great support to you. If you ever need anything else, feel free to reach out."