State Farm® Insurance Agent Melissa Snively

"Thank you so much for your kind words and for being a loyal customer over the years! We’re thrilled to hear that Siena has been able to assist you with your insurance needs and that you’ve had such a positive experience with our team. Your referrals mean the world to us, and we're grateful for your trust. If you ever need anything in the future, please don't hesitate to reach out. "

"RESPONSE TO UPDATED REVIEW: Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you encountered during your claims process. Your feedback is invaluable in helping us improve our services. We are truly sorry to hear about the delays and the conflicting information you received from our Claims department, as well as the negative interactions with our office staff. This is certainly not the level of service we strive to provide. Per our communication in May, we have made the necessary staff adjustments to address and rectify the issues you experienced. Our goal is to ensure that all our clients receive consistent, clear, and courteous support throughout their entire process with us. We understand your decision to move your business and regret that we could not meet your expectations this time. Should you need any further assistance or wish to discuss this matter in more detail, please feel free to reach out to us directly. Thank you again for your feedback, and we wish you all the best with your new insurance provider. Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with our complimentary notary services. We appreciate the opportunity to serve you and look forward to seeing you again soon!"

"Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that Jennifer was able to assist you efficiently and that you appreciated her friendly service. We strive to provide quick and professional service for all our clients, and your feedback confirms that we are on the right track. If you need any further assistance in the future, please don't hesitate to reach out. Thanks again for your review!"

"Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that Barbara was able to assist you with such professionalism, patience, and kindness. She truly is an asset to our team, and your feedback reaffirms the hard work we put in every day to provide exceptional service. We are delighted to know that your experience with us was positive, and we look forward to serving you again in the future."

"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our notary service. It's our pleasure to serve the Fishhawk community, and we're glad we could assist you and your daughter. We look forward to helping you again in the future!"

"So glad we could assist you with our complimentary notary service. Stop by again anytime! "

"Thank you for your feedback and kind sentiments about Randi! We appreciate the opportunity to help you! "

"Thank you so much for your kind words. We are glad Siena was able to take such good care of you and assist you with your insurance needs!"

"Thank you very much for your nice review and the opportunity to assist you with your insurance needs! Siena is a great member of our Team, and we are glad you enjoy working with her."

"Thank you so much, Chris! We are very happy to assist you with your insurance and glad you enjoyed your experience with our team of professionals!"

"We sincerely apologize for the experience you had at our office. Providing excellent customer service is a priority, and we regret that we fell short in your case. We would appreciate the opportunity to discuss your concerns further and learn more about how we can improve. Please feel free to contact me directly at Melissa@MelissaYourAgent.com. Thank you for your feedback, and we wish you the best. "

"Thank you for your kind words! We're glad you were satisfied with our notary services. If you need any assistance in the future, we're here to help."

"Thank you for your wonderful review! We're thrilled to hear you had a great experience with our customer service and that Mariah was able to assist you so well. We'll be sure to pass along your kind words!"

"Thank you so much for your kind review! We're delighted to hear that you had a positive experience with our complimentary notary services. If you ever need assistance again, please don't hesitate to reach out to us! We appreciate any opportunity to help you or your family, friends, and neighbors. "

"Thank you for your review! We appreciate your kind comments and the opportunity to serve you!"

"Thank you, Tom. We appreciate your review and nice comments about our Team. Thanks for allowing us to help you with your insurance!"

"Thank you for taking the time to give us a review! We appreciate the opportunity to serve you! "

"Thank you for allowing us to help you! So happy you were pleased with our services."

"Thank you for your review! We appreciate your kind comments and the opportunity to serve you! "

"Thank you for taking the time to share this about our agency and Team. We appreciate the opportunity to assist you with your insurance needs!"

"Thank you for your kind words and for allowing us to serve you! We appreciate the opportunity!"

"Thank you so much for your kind words. We are glad Yari was able to take such good care of you and assist you with your insurance needs!"

"Thank you, Pam! We appreciate your kind words and enjoy having Stormie as a part of our agency team. Thanks for letting us help you with your insurance!"

"I would like to sincerely apologize for the issues you are experiencing with your windshield claim. I understand how frustrating and inconvenient this situation can be, and I want to assure you that we are committed to helping you resolve it as quickly as possible. If you are dissatisfied with the repair or replacement of your windshield, we can get you in touch with the glass company who can try to resolve any issues you are having. If the claim needs to be reopened for further damage, we can connect you with a State Farm Claims adjuster. Again, we apologize for any miscommunication and inconvenience, and we will reach out to you during office hours to help you resolve the issues with your windshield. "

"Thank you for your kind comments regarding Randi. She is a great team member who is ready to help our customers with their insurance needs in the most professional and friendly way. We appreciate your business!"